Call, email or use the form

If you need to contact us about a domain on the ITRANSACT Nominet registrar tag, please email abuse [at] itransact.co.uk. This includes any communications relating to abuse complaints about emails from such a domain.

We will acknowledge any communication within two working days of receiving it, and aim to resolve issues within two working days of our acknowledgement. Urgent issues will, of course, receive urgent attention.

If you have purchased a domain through us, our Terms and Conditions (which will have been emailed to you) contain information relating to Service Level Agreements.

Should you wish to make a complaint relating to a domain you purchased through iTransact, please contact us using the details above. We will respond within two working days and do our best to resolve the issue within two working days of our acknowledgement.

If you are not satisfied with our response, you may escalate the matter by making a formal complaint to Nominet, the .uk registry.